Refund Policy

Once an item has been returned to us and we have checked it we will issue a refund. The refund will be made by the same method as your initial payment. We aim to issue a refund within 5 working days of receiving the returned order. Items should be returned to us, where possible, in their original packaging and, where applicable, in a fully re-saleable condition. The item should be returned within 28 days of receipt to qualify for a refund or exchange. Please package the items securely to avoid damage in transit. Do not hesitate to contact us at office@noahandtheo.co.uk if you require further help.